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Jan 2012

Strategic performance management in the public sector

This report discusses how public sector performance management can be improved through both cultural change and by using tools widely available in the private sector.

This report offers a specific approach to a difficult public sector challenge, how to effectively performance manage activities throughout the entire chain from policy formulation to delivery of services.

It includes a case study which provides an excellent example of the practical adaptation of two well-known existing tools – the balanced scorecard (a strategic performance tool) and activity based costing (a costing methodology) to create objective costing.

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Measuring government performance has long been recognised as necessary for improving the effectiveness and efficiency of the public sector.

Government at a Glance 2011, OECD

CGMA Resources

Browse the full range of Thought Leadership resources here.

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